Frequently asked questions
Can't find your answer? Call or text 203-895-7763.
How do you decide what to offer?
For gold and silver, the offer is based on purity (such as 14k or sterling), weight and the current market price. For designer jewelry, diamonds and collectible coins, we also consider the brand, craftsmanship, condition and demand, which can make a piece worth well beyond its metal.
Is the spot price on your site what you'll pay?
No. Spot is the market price for one troy ounce of pure metal. Your offer depends on the purity and weight of your items, and for designer or collectible pieces it can be considerably more than metal value.
Do I need an appointment?
Yes. We see customers by appointment only, Monday to Saturday from 10am to 4pm. Call or text 203-895-7763 to book.
How fast can I get an estimate?
Text photos and details to 203-895-7763 and we aim to reply with a realistic estimate within an hour. The final offer is made once we can see and test the items in person.
Why are your offers often higher than bigger buyers?
We're a one-person, appointment-based office with no employees, so our overhead is much lower than a large gold-buying company. That lets us pay more competitively.
Do you buy broken or damaged jewelry?
Yes. Broken chains, single earrings, bent rings and scrap gold or silver are all welcome. Their value comes from the metal, so condition matters far less than you might think.
My jewelry is from Tiffany, Cartier or another designer. Will I just get scrap value?
No. We actively seek designer pieces and take the brand into account. Bring any boxes, pouches or paperwork you still have.
Do you make house calls?
No. All purchases take place at our office at 55 Merritt Blvd in Trumbull, by appointment. Call or text 203-895-7763 to book a time.
Do you buy luxury watches?
Yes, including Rolex, Omega, Cartier, Breitling and Patek Philippe. Please call or email us before visiting to confirm we're currently purchasing your make and model. Some watches are checked by our trusted watch specialist before payment, which is made by check. Read how we buy watches.
What do I need to bring?
Your items and a valid government-issued photo ID. Packaging and paperwork for designer pieces and diamonds are helpful but not required.
Should I clean my coins or jewelry first?
Please don't clean coins; cleaning can lower a collectible coin's value. Jewelry can come as it is.
Am I obligated to sell?
Never. If the offer doesn't work for you, you take your items home.
Curious what your pieces are worth?
Text a few photos and a short description. We aim to reply with a realistic estimate within the hour.